Who runs Name Ledger?
Damien Eric Martial Moodley, trading as Tech Builders (ABN 55 681 998 305), operates Name Ledger. The business address is 2 Cedarton Dr, Cedarton QLD 4514, Australia.
What information do we collect?
- The names you search, when we checked them, the results and a coded visitor reference used to apply the free-search limit.
- Your account and contact details when account features are available.
- Your report instructions, chosen checks, purchases, payment references and report status.
- The names you choose to monitor, their check history, your subscription and alert choices.
- The owner and eligibility details needed to register a domain.
- Your support messages and technical details such as an approximate network address, browser information, security events and error logs.
Our secure payment service processes payments. We do not plan to store your full card details. Do not enter identity documents, card details, passwords, secret keys or sensitive personal information into the search or on-page help.
Privacy-conscious analytics help us understand page use and speed. We do not intentionally include searched names, proposed domains, support questions, account references or provider results in analytics events.
Why do we use it?
We use your information to run and protect searches, prepare reports, monitor names you choose, manage accounts, handle payments and refunds, register domains when you ask us to, answer requests, prevent misuse, meet legal duties and improve reliability. Monitoring emails start off. You must choose to turn them on, and every monitoring or marketing email must include a way to unsubscribe.
Who may handle your information?
Depending on the feature you use, specialist companies that provide hosting, databases, sign-in, payments, support, analytics, email, business-name data and domain registration may handle some information for us. Some may process or store information outside Australia, including in the United States. Contact us if you would like the current list of service providers relevant to your information.
How long do we keep it, and how do we protect it?
We keep personal information only for as long as it is reasonably needed to provide the service, keep required business and tax records, meet legal duties, resolve disputes, prevent fraud and maintain proportionate backups. Encrypted domain-owner details are removed from cancelled and expired unpaid orders; paid-order records are retained only for service, legal, tax, dispute and fraud-prevention needs. We delete or de-identify other information when it is no longer reasonably needed, unless the law permits or requires us to keep it. The free-search limit uses a coded reference and does not need a customer account. We use access controls, encryption, separated secret keys, input limits, provider timeouts and security records. No online service can promise complete security.
Your choices and complaints
You can ask what personal information we hold about you, ask us to correct or delete it where the law allows, or make a complaint. Email support@techbuilders.com.au. We may need to confirm your identity before we share or change account information. If you are not satisfied with our response and the Privacy Act applies, you may be able to contact the Office of the Australian Information Commissioner.
Updates
We will update this policy when our providers, features, practices or legal duties change. The latest review date appears at the top. We will tell existing customers about important changes through a suitable channel.